Exam Code | Salesforce-Associate |
Exam Name | Salesforce Certified Associate Exam (SU24) |
Questions | 112 Questions Answers With Explanation |
Update Date | November 08,2024 |
Price |
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Get Cloudy Consulting (GCC) plans to migrate from a legacy CRM system to Salesforce. GCC currently uses a dedicated single-tenant, on-premise system and wants to utilize a multi-tenant architecture like Salesforce uses. What is one feature of multi-tenant architecture?
A. Resources are shared but tenants cannot claim each others resources.
B. Resources are shared and tenants can claim each other's resources.
C. Resources are limited to each tenant.
A Salesforce associate at Get Cloudy Consulting is given a list of opportunities to work through. The associate asks for an easier way to change the opportunity stage. What should be recommended?
A. Switch to the Kanban View.
B. Create multiple list views.
C. Use a Dynamic Dashboard View.
Get Cloudy Consulting (GCC) wants to customize its Sales application’s Home tab with additional components. Outside of the org, where should GCC' Salesforce associate go to collaborate with others on solutions that might resonate with GCC users?
A. Explore documents In Help and Training.
B. Ask a question In a Trailblazer Community Group.
C. Search for modules in Trailhead.
A sales manager at Get Cloudy Consulting wants a report that shows their top-selling product families by quantity.
A. Group by opportunity stage> Filter by product family > Sum the total number sold
B. Group by product family > Filter to show only Closed Won opportunities > Sum the total number sold
C. Croup by active products > Filter to show opportunities this year > Sum the quantity
Get Cloudy Consulting (GCC) is experiencing significant performance degradation. What should GCC do to quickly verify if a performance incident has been reported on its instance of Salesforce?
A. Ask a question on the Trailblazer Community.
B. Check System Status on the Trust site.
C. Open a case with Salesforce Support.
The salesforce account executive for Get Cloudy Consulting’s (GCC) advises the company to use United Clouds to assist with its transition to using Salesforce as its CRM. GCC also plans to add an app in salesforce from Connected Mail. What is the role of each of these companies?
A. Get Cloudy Consulting - Customer Connected Mail -independent Software Vendor (ISV) United Clouds - Partner
B. Get Cloudy Consulting - Customer Connected Mail - Consultant - United Clouds -Partner
C. Get Cloudy Consulting -Customer Connected Mail - Product United Clouds -partner Independent Software Vendor (ISV)
A Salesforce associate is asked to share records about a carpool program with users. Which type of group should the associate create?
A. Private Group(s)
B. Public Group(s)
C. A Queue
A salesforce associate at get Cloudy Consulting has been asked to analyze Service Cloud data to determine how many individual have called in to the support center. Which relationship on Case should the associate use?
A. Owner
B. Account
C. Contact
Where can a new user set up an email signature in Salesforce?
A. Personal Settings
B. User Profile
C. Email Setup
A manager is creating a dashboard for their team and wants each team member to receive a copy of the dashboard results by email each week. What should the team members do to ensure they receive they weekly results?
A. Like the dashboard.
B. Subscribe to the dashboard
C. Follow the dashboard